Preparing your tourism business or destination from negative impacts requires careful planning and should form part of your business plan. Australia is particularly vulnerable to extreme weather events which in turn will increasingly put pressure on insurance terms and visitor choice.
Safety is a key visitor decision making factor, so caring for your guests should form part of your overall commitment to hospitality. Ensuring your visitors and community are safe will add to the long-term economic sustainability of your destination. The following links provide some examples of best practice and approach. The ICRT-Australia conducts rick management workshops for tourism providers and destinations and includes crisis management communication planning and the integration of tourism with emergency services.
Federal Government – Industry Resilience Working Group
Tourism Victoria – Planning to Manage Risk
Tourism Australia Corporate Plan 2013 – commitment to risk management
Tourism Queensland Resource Centre
Integration of Tourism and Emergency Management
UK Environment Agency response to flood and coastal erosion
Bush Fire Survival Plan for KVTA members
Terms of Business Information Sheet
Other background references:
Example of a national risk management model for a country
Review the links on the Climate Change and Tourism resource page